Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or just want to tell us how we can do this better? Here's how to reach the team behind Bitcoin Casinos, and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable channel for anything you want to raise with us, whether that's a correction, a question about how we cover VPN-friendly crypto casinos, or a general enquiry about the site. Write to us at [email protected] and a real member of the editorial team will read your message and respond directly — we don't rely on automated replies to close out enquiries.

Including a bit of context speeds things up considerably. If your message relates to a specific operator on our list, a particular offer, or a page you were reading, mention it by name so we can route it to the right person straight away.

What People Usually Contact Us About

• Review accuracy and corrections — Licensing details, accepted cryptocurrencies, bonus terms and payout information can change on the operator's side. If you've noticed something on the site that looks out of date, let us know and we'll look into it.
• Questions about how we rank sites — If you want to understand why a casino sits where it does, or how we weigh factors like coin support, KYC requirements, or licensing, we're happy to walk through our approach.
• Content suggestions — If there's a topic related to crypto casinos, VPN access, or no-KYC play that you'd like to see covered, tell us. Reader suggestions genuinely shape what we write about next.
• Commercial and partnership enquiries — If you represent a licensed casino brand or a relevant service and want to discuss coverage, introduce yourself and explain what you have in mind.
• Responsible gambling concerns — If you're worried about your own play or someone else's, you don't need to explain the details to us. Just mention it and we'll point you toward the right resources, or you can go straight to the National Problem Gambling Helpline on 1-800-GAMBLER for confidential support at any time.

How Quickly We Respond

We aim to reply within two working days. Enquiries about corrections or factual accuracy are usually prioritised, since keeping the site accurate matters more to us than response speed on lower-priority messages. If your question is complex — for example, about a specific operator's terms — it may take a little longer while we verify details before replying.

A Note on What We Can and Can't Help With

We're an independent review and comparison site, not a casino operator, and we don't hold player funds, process withdrawals, or manage accounts on any operator's behalf. If you have a dispute with a specific casino — a delayed withdrawal, a bonus that wasn't credited, or an account issue — that needs to go to the operator's own support team or, where applicable, the licensing body named on their site (commonly Curaçao or Anjouan for the offshore sites covered here). We're glad to point you toward the right contact if you're not sure where to start, but we can't intervene directly in an account-level issue.

We also can't offer tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, or about the legal standing of offshore crypto casinos in your specific state, those are worth raising with a qualified professional — the picture varies by state and by individual circumstances, and general commentary on our site is no substitute for advice tailored to you. If you're weighing up whether offshore crypto casinos suit your situation at all, our page on Trusted Non GamStop Casinos UK may also be useful background if you're comparing approaches across markets, though note it covers a different jurisdiction.

Before You Write to Us About a Specific Site

If your question relates to a casino ranked on this site, it can help to have a couple of details ready:

1. The name of the operator you're asking about
2. Whether your question relates to deposits, withdrawals, bonus terms, or account verification
3. Roughly when the issue happened, if relevant

This isn't required to get in touch, but it means we can give you a more useful answer on the first reply rather than going back and forth.

Our Commitment to Accuracy

Reader feedback is one of the main ways we catch information that's gone stale — bonus terms change, licensing details get updated, and payout speeds can shift as operators adjust their processes. If something you've read here doesn't match what you experienced, we want to know, and we take those reports seriously when we next review a listing.

This site is intended for readers aged 21 and over (or 18 and over where a specific operator sets a lower minimum, always subject to your state's own age laws). Gambling carries a real risk of losing money, and crypto adds the additional risk of price volatility on top of that — nothing on this site should be read as a guarantee of winning or a way to solve financial pressure. If gambling has stopped feeling like entertainment, the National Problem Gambling Helpline (1-800-GAMBLER) is available for confidential support, and it's worth remembering that offshore crypto casinos often don't offer the same self-exclusion tools or player protections as state-regulated operators.

Thanks for taking the time to read this far — we look forward to hearing from you.